{"id":46275,"date":"2019-12-02T13:33:54","date_gmt":"2019-12-02T15:33:54","guid":{"rendered":"https:\/\/www.suno.com.br\/noticias\/?p=46275"},"modified":"2019-12-04T13:47:40","modified_gmt":"2019-12-04T15:47:40","slug":"black-friday-reclamacoes-bk-mc-donalds","status":"publish","type":"post","link":"https:\/\/www.suno.com.br\/noticias\/black-friday-reclamacoes-bk-mc-donalds\/","title":{"rendered":"ReclameAqui recebe 8,8 mil reclama\u00e7\u00f5es na Black Friday; fast-food lidera ranking"},"content":{"rendered":"

O site ReclameAQUI informou que recebeu 8.830 reclama\u00e7\u00f5es<\/strong> referente \u00e0 Black Friday. Segundo o site, esse volume supera em 57,6% as reclama\u00e7\u00f5es de 2018, quando foram registraram 5,6 mil queixas.<\/p>\t

\n\t\t
\n\n\t\t\t\n\t\t\t\t\n\t\t\t\t\"ReclameAqui\n\t\t\t<\/picture>\n\n\t\t\t
<\/figcaption>\n\t\t<\/figure>\n\t<\/div>\n\n\n\n

Durante a Black Friday<\/strong>, a B2W<\/strong>, controladora da Americanas<\/strong>, Submarino<\/strong> e Shoptime<\/strong>, liderava o ranking das queixas. No entanto, nas horas finais da \u00faltima sexta-feira (29) o Burger<\/strong> King<\/strong> e o McDonald’s<\/strong> conquistaram\u00a0 o primeiro lugar.<\/p>\n

Desse modo, por volta das 22h o Burger King<\/strong> e o McDonald’s<\/strong>, as duas maiores redes de fast-food do Brasil, protagonizaram uma virada indesej\u00e1vel na sexta-feira de promo\u00e7\u00f5es. Confira as dez empresas que mais tiveram reclama\u00e7\u00f5es:<\/p>\n

    \n
  1. Burger King Brasil<\/strong>: 545 reclama\u00e7\u00f5es<\/li>\n
  2. McDonald’s<\/strong>: 491 reclama\u00e7\u00f5es<\/li>\n
  3. M\u00e9liuz<\/strong>: 321 reclama\u00e7\u00f5es<\/li>\n
  4. Americanas<\/strong>: 313 reclama\u00e7\u00f5es<\/li>\n
  5. MercadoPago<\/strong>: 249 reclama\u00e7\u00f5es<\/li>\n
  6. KaBuM<\/strong>!: 201 reclama\u00e7\u00f5es<\/li>\n
  7. Carrefour<\/strong>: 196 reclama\u00e7\u00f5es<\/li>\n
  8. Magazine<\/strong> Luiza<\/strong>: 192 reclama\u00e7\u00f5es<\/li>\n
  9. Casas<\/strong> Bahia<\/strong>: 190 reclama\u00e7\u00f5es<\/li>\n
  10. Ame<\/strong> Digital<\/strong>: 169 reclama\u00e7\u00f5es.<\/li>\n<\/ol>\n

    Entre as reclama\u00e7\u00f5es registradas pelo ReclameAQUI, a mais frequente foi sobre a propaganda enganosa. A segunda<\/span> foi problemas na finaliza\u00e7\u00e3o da compra; seguida pela diverg\u00eancia de valores.<\/p>\n\t

    \n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/picture>\n\t\t<\/a>\n\t<\/p>\n\n\n

    Vejas os principais problemas noticiados ao site:<\/p>\n

      \n
    1. propaganda enganosa: 33,57%<\/li>\n
    2. problemas na finaliza\u00e7\u00e3o da compra: 11,25%<\/li>\n
    3. diverg\u00eancia de valores: 7,89%<\/li>\n
    4. atraso na entrega: 5,84%<\/li>\n
    5. estorno do valor pago: 4,8%<\/li>\n<\/ol>\n

      Procon notifica BK e Mc por problemas na Black Friday<\/h2>\n

      O Procon-SP notificou na \u00faltima sexta as redes de fast-food Burger King<\/strong> e McDonald’s<\/strong> por causa do aplicativo do Mercado Pago<\/strong>. A publicidade veiculada informava que o consumidor s\u00f3 teria direito a oferta caso fosse realizada pelo aplicativo.<\/p>\n

      Por\u00e9m, segundo o Procon<\/strong>, as equipes de fiscaliza\u00e7\u00e3o verificaram que “v\u00e1rias lojas das referidas lanchonetes estavam com o sistema inoperante. Assim, o consumidor n\u00e3o consegue adquirir o lanche pelo valor promocional ofertado”.<\/p>\n

      Em resposta, o Mercado Pago<\/strong> pediu desculpas aos clientes e estendeu o hor\u00e1rio de atua\u00e7\u00e3o, at\u00e9 as 23h59 da \u00faltima sexta-feira.<\/p>\n

      Confira Tamb\u00e9m: Black Friday: a guerra entre as redes de fast-food<\/a><\/p>\n

      “Pedimos desculpas aos nossos clientes e informamos que estamos tomando todas as medidas cab\u00edveis para evitar que essa situa\u00e7\u00e3o se repita”, informou o aplicativo.<\/p>\n

      Por sua vez, o McDonald’s informou que “devido ao grande volume de acessos algumas ofertas sofreram instabilidade. Preparamos a M\u00e9qui Friday<\/strong> usando nosso app e outras parcerias a fim de celebrar a data com nosso clientes”.<\/p>\n

      E o Burger King confirmou a instabilidade no aplicativo mas manteve a oferta de “6 sandu\u00edches o por R$ 15 e 3 sandu\u00edches por R$5 para todos os meios de pagamento, em todos os restaurantes participantes” da Black Friday<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"

      O site ReclameAQUI informou que recebeu 8.830 reclama\u00e7\u00f5es referente \u00e0 Black Friday. Segundo o site, esse volume supera em 57,6% as reclama\u00e7\u00f5es de 2018, quando foram registraram 5,6 mil queixas. Durante a Black Friday, a B2W, controladora da Americanas, Submarino e Shoptime, liderava o ranking das queixas. No entanto, nas horas finais da \u00faltima sexta-feira […]<\/p>\n","protected":false},"author":15,"featured_media":45073,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[64],"tags":[768],"suno_strategy":[],"class_list":["post-46275","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-negocios","tag-black-friday"],"yoast_head":"\nReclameAqui recebe 8,8 mil reclama\u00e7\u00f5es na Black Friday<\/title>\n<meta name=\"description\" content=\"O Procon-SP informou que recebeu 384 reclama\u00e7\u00f5es referentes \u00e0 Black Friday. 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Possui certificado de conclus\u00e3o do curso de An\u00e1lise de Balan\u00e7os pela Funda\u00e7\u00e3o Bradesco, Agenda Brasil pela FAAP, Educa\u00e7\u00e3o Pol\u00edtica por Alexandre Garcia e do Tesouro Direto e Mercado de A\u00e7\u00f5es pela B3.","url":"https:\/\/www.suno.com.br\/noticias\/author\/poliana-santos\/"}]}},"default_loop_html":"<div class=\"cardsPage__listCard__boxs\"><div class=\"cardsPage__listCard__boxs__img\"><a href=\"https:\/\/www.suno.com.br\/noticias\/black-friday-reclamacoes-bk-mc-donalds\/\"><img class=\"mask\" src=\"https:\/\/www.suno.com.br\/noticias\/wp-content\/themes\/suno\/resources\/images\/spotlight\/spotlight1img\/bg-mask.png\" alt=\"Image Mask\"\/><img src=\"https:\/\/files.sunoresearch.com.br\/n\/uploads\/2019\/11\/da81d964-vendas-400x200.webp\" alt=\"ReclameAqui recebe 8,8 mil reclama\u00e7\u00f5es na Black Friday; fast-food lidera ranking\"\/><\/a><span class=\"spotlightCategory\"><a href=\"https:\/\/www.suno.com.br\/noticias\/negocios\/\">Neg\u00f3cios<\/a><\/span><\/div><div class=\"cardsPage__listCard__boxs__content\"><a href=\"https:\/\/www.suno.com.br\/noticias\/black-friday-reclamacoes-bk-mc-donalds\/\"><h2 class=\"content__title\">ReclameAqui recebe 8,8 mil reclama\u00e7\u00f5es na Black Friday; fast-food lidera ranking<\/h2><\/a><div class=\"newsContent__article__meta\"><div class=\"newsContent__article__meta__authorBox\"><a href=\"https:\/\/www.suno.com.br\/noticias\/author\/poliana-santos\/\" class=\"authorBox__avatar noMobi\"><img src=\"https:\/\/files.sunoresearch.com.br\/n\/uploads\/2020\/08\/7ef34026-whatsapp-image-2020-08-03-at-12.37.57-150x150.webp\" alt=\"Poliana Santos\"><\/a><div class=\"authorBox__name\"><span>por\n\t\t\t<a href=\"https:\/\/www.suno.com.br\/noticias\/author\/poliana-santos\/\"><span itemprop=\"author\">Poliana Santos<\/span><\/a><\/span><time datetime=\"2019-12-02T13:33:54-03:00\" itemprop=\"datePublished\">02\/12\/2019 13:33<\/time><\/div><\/div><\/div><\/div><\/div>","single_layout":"posts","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.suno.com.br\/noticias\/wp-json\/wp\/v2\/posts\/46275"}],"collection":[{"href":"https:\/\/www.suno.com.br\/noticias\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.suno.com.br\/noticias\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.suno.com.br\/noticias\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.suno.com.br\/noticias\/wp-json\/wp\/v2\/comments?post=46275"}],"version-history":[{"count":0,"href":"https:\/\/www.suno.com.br\/noticias\/wp-json\/wp\/v2\/posts\/46275\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.suno.com.br\/noticias\/wp-json\/wp\/v2\/media\/45073"}],"wp:attachment":[{"href":"https:\/\/www.suno.com.br\/noticias\/wp-json\/wp\/v2\/media?parent=46275"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.suno.com.br\/noticias\/wp-json\/wp\/v2\/categories?post=46275"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.suno.com.br\/noticias\/wp-json\/wp\/v2\/tags?post=46275"},{"taxonomy":"suno_strategy","embeddable":true,"href":"https:\/\/www.suno.com.br\/noticias\/wp-json\/wp\/v2\/suno_strategy?post=46275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}